If you already ordered your Mochis Bag, the dispatch works like this:

Our logistics operator Shipbob will receive automatically your order, and within the same day will start fulfilling it.

Shipping takes within 2 business days (excepting Alaska, Hawaii, Puerto Rico, Military addresses and PO boxes, which arrive in 7 business days).

If you need to indicate any detail in the delivery, at the moment of the purchase you must add the comment in the “additional notes” section to indicate for example if your doorbell is broken or to leave the package with your neighbor, etc.

If you need help, please write to admin@mochisbags.com indicating the issue and order number.